Last Updated: 10 September 2025

Patient Acknowledgement:
By accessing or using Our Services, You acknowledge and agree that all payments made to Amy Liu Wellness for consultations, coaching, digital products, courses, subscriptions, and physical Goods are non-refundable. You further acknowledge that use of the Services is educational and informational only and does not create a doctor–patient relationship unless expressly established in writing.

1. Interpretation and Definitions

Interpretation
Words with initial capitalization have meanings defined in this section. Definitions apply whether singular or plural.

Definitions

Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of voting shares or equity interest.

Company (also “We,” “Us,” or “Our”): Amy Liu Wellness, amyliuwellness.org.

Client/Patient (also “You” or “Your”): The individual accessing or using the Services, or the legal entity on whose behalf the individual is acting.

Services: Functional medicine consultations, health coaching, educational programs, digital courses, memberships, and other wellness or health-related services provided by the Company.

Goods: Physical items offered by the Company for sale, including but not limited to supplements, books, kits, or health-related tools.

Subscriptions: Services or access provided on a recurring payment basis.

Website: amyliuwellness.org including all content, features, and functionality provided through the site.

Order: A request to purchase Goods or Services from the Company.

Payment Methods: Credit/debit cards, Interac e-Transfers, PayPal, or other methods offered by the Company.

Feedback: Suggestions, ideas, or recommendations submitted by You related to the Services, content, or Website.

Digital Products: Downloads, courses, eBooks, or other intangible educational materials offered by the Company.

Consultation: A one-on-one session with a qualified provider or coach for guidance, assessment, or support on functional medicine topics.

Non-Refundable: A designation that all amounts paid for Services, Subscriptions, Goods, and Digital Products are final and will not be returned under any circumstances, except as required by law.

Medical Disclaimer: A statement that Services are educational and informational, not a substitute for professional medical advice, diagnosis, or treatment.

2. Acknowledgment

By using Our Services, You agree to these Terms and Conditions.

You must be 18 years or older to use Our Services.

Use of Services is conditional on acceptance of Our [Privacy Policy].

By making any purchase or booking, You acknowledge all payments are non-refundable.

3. Medical Disclaimer

Services are educational and informational only; they are not a substitute for medical advice, diagnosis, or treatment.

No doctor–patient relationship is created unless explicitly established in writing.

Consult Your licensed healthcare provider for medical concerns.

Results vary; the Company cannot guarantee outcomes.

4. Client Responsibilities

By using Services, You agree to:

Provide accurate and complete health information.

Consult Your healthcare provider before making medical or lifestyle changes.

Accept responsibility for Your health decisions.

Acknowledge risks associated with supplements, diet changes, or lifestyle interventions.

5. Orders, Payments, and Subscriptions

All payments must be made in full at purchase.

Payment methods include credit/debit cards, Interac e-Transfers, PayPal, or other methods listed on the Website.

Subscription Services are billed in advance and automatically renew unless canceled.

All payments are final and non-refundable. This includes consultations, subscriptions, digital products, courses, and physical Goods.

By purchasing, You agree not to request refunds, credits, or chargebacks except as required by law.

6. Refunds and Cancellations

No refunds are provided for any Services or Goods.

Subscription cancellations stop future billing but do not refund prior payments.

Consultation or coaching cancellations do not result in refunds; rescheduling may be offered at the Company’s discretion if notice is provided in accordance with Website policies.

7. Intellectual Property

The Services and content (excluding Your submissions) are the exclusive property of the Company and its licensors.

Unauthorized reproduction, distribution, or use of content is prohibited.

8. Feedback

By submitting Feedback, You grant the Company a perpetual, royalty-free license to use, modify, and exploit such Feedback worldwide.

9. Limitation of Liability

To the fullest extent permitted by law, the Company is not liable for indirect, incidental, or consequential damages, including adverse health outcomes or reliance on Services.

Maximum liability is limited to the greater of (a) amounts paid by You in the previous 6 months, or (b) $150 CAD.

10. “AS IS” Disclaimer

Services are provided “AS IS” and “AS AVAILABLE” without warranties. No guarantee is made that Services will be error-free, uninterrupted, or produce specific health results.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict-of-law rules.

12. Dispute Resolution

Attempt informal resolution by contacting the Company first.

If unresolved, disputes are resolved via binding arbitration in British Columbia, unless prohibited by law.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

Any invalid or unenforceable provision will be modified to the minimum extent necessary to make it enforceable while maintaining the intent of the original provision.

14. Entire Agreement

These Terms, together with the Privacy Policy and any other agreements explicitly referenced herein, constitute the entire agreement between You and the Company regarding Your use of Services.

They supersede all prior or contemporaneous agreements, communications, and understandings, whether written or oral, relating to the subject matter.

15. Changes to These Terms

We may revise these Terms at any time. Material changes will be notified via Website or email at least 30 days before the effective date. Continued use indicates acceptance.

16. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

1.      Online at: amyliuwellness.org

2.      Email: [email protected]