Last Updated: 10 September 2025

Patient Acknowledgement:

By accessing or using Our Services, You acknowledge and agree that all payments made to Amy

Liu Wellness for consultations, coaching, digital products, courses, subscriptions, and physical

Goods are non-refundable. You further acknowledge that use of the Services is educational

and informational only and does not create a doctor–patient relationship unless expressly

established in writing.

1. Interpretation and Definitions

Interpretation

Words with initial capitalization have meanings defined in this section. Definitions apply

whether singular or plural.

Definitions

 Affiliate: An entity that controls, is controlled by, or is under common control with a

party, where "control" means ownership of 50% or more of voting shares or equity

interest.

 Company (also “We,” “Us,” or “Our”): Amy Liu Wellness, amyliuwellness.org.

 Client/Patient (also “You” or “Your”): The individual accessing or using the Services, or

the legal entity on whose behalf the individual is acting.

 Services: Functional medicine consultations, health coaching, educational programs,

digital courses, memberships, and other wellness or health-related services provided by

the Company.

 Goods: Physical items offered by the Company for sale, including but not limited to

supplements, books, kits, or health-related tools.

 Subscriptions: Services or access provided on a recurring payment basis.

 Website: amyliuwellness.org including all content, features, and functionality provided

through the site.

 Order: A request to purchase Goods or Services from the Company.

 Payment Methods: Credit/debit cards, Interac e-Transfers, PayPal, or other methods

offered by the Company.

 Feedback: Suggestions, ideas, or recommendations submitted by You related to the

Services, content, or Website.

 Digital Products: Downloads, courses, eBooks, or other intangible educational materials

offered by the Company.

 Consultation: A one-on-one session with a qualified provider or coach for guidance,

assessment, or support on functional medicine topics.

 Non-Refundable: A designation that all amounts paid for Services, Subscriptions, Goods,

and Digital Products are final and will not be returned under any circumstances, except

as required by law.

 Medical Disclaimer: A statement that Services are educational and informational, not a

substitute for professional medical advice, diagnosis, or treatment.

2. Acknowledgment

By using Our Services, You agree to these Terms and Conditions.

 You must be 18 years or older to use Our Services.

 Use of Services is conditional on acceptance of Our [Privacy Policy].

 By making any purchase or booking, You acknowledge all payments are non-refundable.

3. Medical Disclaimer

 Services are educational and informational only; they are not a substitute for medical

advice, diagnosis, or treatment.

 No doctor–patient relationship is created unless explicitly established in writing.

 Consult Your licensed healthcare provider for medical concerns.

 Results vary; the Company cannot guarantee outcomes.

4. Client Responsibilities

By using Services, You agree to:

 Provide accurate and complete health information.

 Consult Your healthcare provider before making medical or lifestyle changes.

 Accept responsibility for Your health decisions.

 Acknowledge risks associated with supplements, diet changes, or lifestyle interventions.

5. Orders, Payments, and Subscriptions

 All payments must be made in full at purchase.

 Payment methods include credit/debit cards, Interac e-Transfers, PayPal, or other

methods listed on the Website.

 Subscription Services are billed in advance and automatically renew unless canceled.

 All payments are final and non-refundable. This includes consultations, subscriptions,

digital products, courses, and physical Goods.

 By purchasing, You agree not to request refunds, credits, or chargebacks except as

required by law.

6. Refunds and Cancellations

 No refunds are provided for any Services or Goods.

 Subscription cancellations stop future billing but do not refund prior payments.

 Consultation or coaching cancellations do not result in refunds; rescheduling may be

offered at the Company’s discretion if notice is provided in accordance with Website

policies.

7. Intellectual Property

 The Services and content (excluding Your submissions) are the exclusive property of the

Company and its licensors.

 Unauthorized reproduction, distribution, or use of content is prohibited.

8. Feedback

By submitting Feedback, You grant the Company a perpetual, royalty-free license to use,

modify, and exploit such Feedback worldwide.

9. Limitation of Liability

 To the fullest extent permitted by law, the Company is not liable for indirect, incidental,

or consequential damages, including adverse health outcomes or reliance on Services.

 Maximum liability is limited to the greater of (a) amounts paid by You in the previous 6

months, or (b) $150 CAD.

10. “AS IS” Disclaimer

Services are provided “AS IS” and “AS AVAILABLE” without warranties. No guarantee is made

that Services will be error-free, uninterrupted, or produce specific health results.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of

British Columbia, Canada, without regard to conflict-of-law rules.

12. Dispute Resolution

 Attempt informal resolution by contacting the Company first.

 If unresolved, disputes are resolved via binding arbitration in British Columbia, unless

prohibited by law.

13. Severability

 If any provision of these Terms is found to be invalid, illegal, or unenforceable, the

remaining provisions will remain in full force and effect.

 Any invalid or unenforceable provision will be modified to the minimum extent

necessary to make it enforceable while maintaining the intent of the original provision.

14. Entire Agreement

 These Terms, together with the Privacy Policy and any other agreements explicitly

referenced herein, constitute the entire agreement between You and the Company

regarding Your use of Services.

 They supersede all prior or contemporaneous agreements, communications, and

understandings, whether written or oral, relating to the subject matter.

15. Changes to These Terms

We may revise these Terms at any time. Material changes will be notified via Website or email

at least 30 days before the effective date. Continued use indicates acceptance.

16. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

1. Online at: amyliuwellness.org

2. Email: [email protected]